Refund policy

Refund Policy

Thank you for shopping with us. We aim to provide high-quality products and reliable service.

If you are not satisfied with your purchase, please review our refund guidelines below:

Eligibility for Refunds

Refunds are only accepted within 7 days of receiving the product.

The item must be unused, undamaged, and in its original packaging.

Proof of purchase (order number or receipt) is required.

Non-Refundable Items

Custom-made or personalized items

Items purchased on sale or clearance

Products damaged due to misuse

Return Shipping

The customer is responsible for return shipping costs.

We recommend using a trackable shipping service.

Refund Process

Once we receive and inspect the returned item, we will notify you via email.

If approved, your refund will be processed within 5–7 business days to your original payment method.

For any refund-related questions, contact us at: thevikingblade4@gmail.com